Privateer Press Seeks Social Media Coordinator
About Us
Privateer Press, Inc. (www.privateerpress.com) is an award-winning publisher of games and supplements based in Bellevue, WA. We produce the acclaimed tabletop miniatures wargames WARMACHINE® and HORDES™ and the award-winning Iron Kingdoms Roleplaying Game as well as various board and card games including the High Command Deck Building Card Game and the series of LEVEL 7 board games. We also publish the bimonthly No Quarter Magazine™ and the Formula P3™ hobby tool and paint range in addition to the other products in our catalog. We are focused on producing the finest gaming products on the market today as we continue to build and expand the richness of our games and settings. We are a growing game company in search of great people who are enthusiastic about producing engaging and enjoyable experiences and who can appreciate the inherent beauty of giant steam-powered robots smashing each other to pieces.
We are a hard-working crew who derive satisfaction from a job well done. We work in a fast-paced results-driven environment, and we seek a highly motivated and detail-oriented individual experienced with social media and possessing a strong work ethic to join our expanding Social Marketing team as a Social Media Coordinator.
Essential Duties and Responsibilities
The Social Media Coordinator is responsible for working under the Social Marketing Manager in executing the hands-on aspects of Privateer Press’ social media strategies and hands-on online audience engagement. This position requires a high degree of practical knowledge of diverse social media platforms and online community moderation practices. In some cases, travel to conventions for on-site social media coverage of Privateer Press events may be required.
Particular responsibilities may include the following, as directed by the Social Marketing Manager:
- Day-to-day management of Privateer Press’ Facebook, Twitter, Tumblr, Pinterest, YouTube, and other social media platforms. This will include the curation of fan-created content.
- Administration of the Privateer Press forums. This will include overseeing a team of volunteer forums moderators, escalation of forums issues by the moderation team, and personal engagement with forums posters relating to their questions and concerns with Privateer Press games and products.
- Community and market research. The Social Media Coordinator will spend time reading and reporting on fan-sites, forums, and other sources of information pertinent to Privateer Press’ market and trends within that market.
- Product review solicitation and review. The Social Media Coordinator will identify worthwhile reviewers of games and related products to be sent Privateer Press product for review. They will later review those submissions as they are published.
- Fielding Customer Service inquiries made by audience members on social media.
- Consumer advocacy. This position is responsible for identifying trends and concerns within the Privateer Press gaming community, determining which of those are significant, and then advocate for them within the company.
- Identifying emergent social media platforms, apps, and related technologies that may be of use to Privateer Press.
Qualifications
- Must be able to work in our Bellevue location
- Strong familiarity with dominant social media platforms including Facebook, Twitter, YouTube, and others
- Familiarity with social media managements tools such as HootSuite
- The ability to write in a “company voice”
- A strong interest in social media technologies and understanding of online communities
- Excellent skills in online community leadership and interpersonal relations
- Strong written and verbal communication skills
- Capable of working both individually and collaboratively
- Acute attention to detail
- Working familiarity with Macintosh/PC computers and common office software such as Word and Excel
- Upbeat and positive attitude
- Excellent customer service skills
- Highly organized
- Strong work ethic
- Action oriented and able to complete tasks quickly
- Able to multi-task
- Good problem-solving skills
- Solid knowledge of all Privateer’s products and product lines
- Able and willing to travel to conventions, industry trade shows, open houses, etc. in and outside the U.S.
- Physically able to bend, stoop, climb, and crouch repeatedly while performing physical labor. In addition potential applicants must be able to stand and work on their feet for 8 hours a day when working conventions and trade shows
Preferred Qualifications
- Solid knowledge of how to play all Privateer’s games
- Basic familiarity with Adobe Photoshop
- Thorough understanding of social media analytics and reporting
Benefits for full-time crew members
- Vacation and sick pay
- Medical and dental benefits
- Free and discounted product benefits
- Performance-based profit bonus program (eligible after 1 year of continuous employment)
Application Process
1) Prepare a resume of no more than two pages. The filename of the resume should be your first and last name separated by an underscore, and it must be in .doc, .docx, or .rtf format. (Word is preferred). Example: Mary_Smith.doc
2) Compose a cover letter of no more than one page. The filename of the cover letter should be your first and last name followed by “CL”, all separated by underscores. The file must be in .doc, .docx, or .rtf format. (Again, Word is preferred). Example: John_Doe_CL.doc
3) Send the files to [email protected] and make sure the subject line says “Social Media Coordinator – [your name].” Example: Social Media Coordinator – Suzy Queue.